The Human Resources Specialist is responsible for the day to day transactional and operational services managed in the HR Shared Services Center team. Serves as the first level of support to employees for core HR related questions. Delivers a professional and positive experience to employees utilizing the HR portal. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters. This position will work cross-functionally and collaboratively within all areas for Human Resources. Overall, this HR Specialist will:
Provide administrative support and perform customer service functions by responding to employee inquiries and requests.
Act as a liaison between employee and various members of HR team.
Maintain accurate reporting on HR activities and ad-hoc reporting per departmental requests.
Proactively identifies and implements opportunities to improve employee experience through changes in protocols internally and through vendors.
Lead and participate in cross-functional process improvement initiatives.
Plan and prioritize workload to ensure key HR business processes have the resource to provide the agreed service levels
Help establish standards and procedures for handling team member questions, transactions, and administration of human resources programs.
Provide high quality, consistent HR guidance, support and resolution to managers and employees with focus on employee-centric service.
QUALIFICATIONS:
High School Diploma required.
Bachelor's Degree preferred.
Two years in an HR related and/or administrative experience required.
Experience working in an HR Shared Services or HR Generalist preferred.
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.
