DescriptionSummary:The HR Shared Service Representative utilizes knowledge-based information to answer customer inquiries. Interacts with customers via telephone and other communication channels to answer questions and aids in the completion of human resource transactions. Provides information to answer questions from customers regarding human resource transactions.Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Provides accurate and efficient resolution of issues and inquiries through multiple channels (phone, email, Service Now) by following appropriate resolution/assessment methodology (investigating and research),