Job Summary

Responsible for completing administrative and operational duties that align with department and organizational strategic goals. Completes job duties in a consistent, accurate and timely manner, leading to consistent organization-wide human resources (HR) processes and policies. Effectively utilizes human capital management system and all relevant technology solutions to perform functions effectively.

Job Duties

• Serves as a subject matter expert for assigned operational responsibilities.
• Maintains knowledge of policies, procedures and applicable regulations, including relevant knowledge of all HR Operations functions.
• Provides backup coverage to human resources peers as required.
• Shares knowledge among team members; develops communications, summaries, email templates and presentations to educate various audiences.
• Ensures accuracy of data in human capital management system and all relevant technology solutions.
• Reviews and reacts to operational audit reports, as applicable.
• Responds to inquiries and requests when transferred from the Employee Contact Center, providing timely and excellent customer service.
• Develops and regularly maintains process documentation detailing workflows.
• Maintains understanding of business processes applicable to job responsibilities.
• Problem solves and troubleshoots to provide creative solutions.
• Proactively seeks out solutions and process improvements to gain efficiencies and enhance the employee, contingent worker, candidate and manager experiences.
• Collaborates with all areas of HR, as well as appropriate teams outside of HR, to ensure positive experiences.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

This position requires occasional on-site work at on of our PA office locations. Candidates must be within driving distance as on-site presence will be needed to completed I-9 verifications and other tasks as required.

Benefits Overview:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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